Privacy Policy

Welcome to Barakah IT. Your privacy is critically important to us. This Privacy Policy outlines how Barakah IT ("we," "us," or "our") collects, uses, shares, and protects information in relation to our Barakah IT ERP software-as-a-service platform, our website ([Your Website Address]), and related services (collectively, the "Service").

This policy is designed to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information.

By using our Service, you agree to the collection and use of information in accordance with this policy.

We collect information in a few different ways to provide and improve our Service.

1. Account and Registration Information: When you sign up for the Service, we collect information such as your name, your company's name, email address, phone number, and password.

1. Your ERP Data: As an Enterprise Resource Planning platform, you and your authorized users will upload, input, and manage data within the Service. This includes, but is not limited to, financial records, employee information, customer lists, supply chain data, and other business-related materials ("Customer Data").

2. Our Role: We are a data processor for the Customer Data you manage within our Service. Your organization is the data controller. This means we only process this data on your behalf and in accordance with your instructions and our Terms and Conditions. We will never use your Customer Data for our own marketing or advertising purposes.

1. Usage Data: We automatically collect information about your interactions with our Service. This includes the features you use, the pages you visit, the links you click on, and the time, frequency, and duration of your activities.

2. Device and Connection Information: We collect information about the computer or device you use to access our Service, including your IP address, operating system, browser type, device identifiers, and crash data.

3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the information we collect for the following purposes:

3. To Communicate With You: To send you service-related announcements, technical notices, updates, security s, and administrative messages. We may also contact you about new product features or promotions, from which you can opt-out at any time.

4. For Billing and Account Management: To process payments, send invoices, and manage your subscription.

5. For Safety and Security: To verify accounts, monitor for suspicious activity, and enforce our terms and policies.

We do not sell your personal information or Customer Data. We may share information in the following limited circumstances:

1. With Third-Party Service Providers: We use third-party vendors and partners to help us operate our Service (e.g., cloud hosting providers like AWS or Azure, payment processors like Stripe, email service providers, and analytics tools). These providers are contractually obligated to protect your information and are only permitted to use it for the specific services they provide to us.

4. With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We implement robust technical and organizational security measures to protect the information we store. These measures include encryption of data in transit (using TLS/SSL) and at rest, access controls, regular security assessments, and employee training. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

We retain your account information for as long as your account is active and for a reasonable period thereafter in case you decide to re-activate the Service. We may also retain some of your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Customer Data is retained for as long as you have an active account. Upon termination of your account, we will delete your Customer Data in accordance with the procedures outlined in our Terms and Conditions.

Depending on your location, you may have certain rights regarding your personal information, including:

1. Right to Access: You have the right to request a copy of the personal information we hold about you.

2. Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.

3. Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information.

5. Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at the details below. For requests related to Customer Data, please direct your inquiry to the organization (the data controller) that uses our Service.

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

Barakah IT

House/Flat #9143, Plot #2, Turag, Baunia, Uttara, Dhaka-1230

info@barakahit.com